Author Topic: Got a new phone, now I can't log in to coinbase.  (Read 3 times)

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Got a new phone, now I can't log in to coinbase.
« on: August 16, 2019, 09:08:17 AM »
I got a new phone. I tried to log in and I got to the 2-FA part. I installed Authy on my phone and verified my phone number using the SMS message they sent. Now it says "Add account." If I click on that, I have to enter a code or scan a qr code, but coinbase isn't giving me a qr code or code? How am I supposed to do this? Coinbase's documentation seems to suggest that once I verify my phone number within the Authy app, a code should just appear, but I'm still seeing the "Add account" screen.